Online Learning: Customer Service – Three-part series
Wed 9 Sept | Wed 16 Sept | Wed 23 Sept 1.30pm Sharpen your customer service skills, attitudes and resilience using the Dale Carnegie principles and processes, to ensure happy, […]
Wed 9 Sept | Wed 16 Sept | Wed 23 Sept 1.30pm Sharpen your customer service skills, attitudes and resilience using the Dale Carnegie principles and processes, to ensure happy, […]
Thurs 10 Sept 9.00am You're the boss... now what? Moving into management requires a new set of skills. To get the best out of your team you need to feel confident […]
Organisations increasingly have a wealth of diversity in their staff, customers, suppliers and other stakeholders. The need to understand diversity and to be able to include diversity as part of […]
Does your organisation need policies, but you don’t know where to start? Are your policies out of date and irrelevant? The Power of Policies Does your organisation need policies but […]
Wednesday 17th February 2021 10.00am - 11.30am "A great way to learn the dos and don'ts with making new connections and networking!" Business networking is a valuable way to expand […]